Privacy Policy

1. Introduction

triggo.ai ("we", "our", or "the company") is committed to protecting the privacy and personal data of our users, clients, and website visitors. This Privacy Policy describes how we collect, use, store, and protect your personal information, in accordance with the Brazilian General Data Protection Law (LGPD - Law No. 13.709/2018) and other applicable regulations.

2. Data We Collect

We may collect the following categories of personal data:

• Identification data: name, email, phone, company
• Professional data: position, area of expertise
• Navigation data: IP address, browser type, pages visited, cookies
• Communication data: messages sent through our contact forms

3. How We Use Your Data

Your personal data may be used for the following purposes:

• Respond to your requests and provide customer support
• Send relevant communications about our services and solutions
• Improve our products, services, and user experience
• Comply with legal and regulatory obligations
• Perform statistical and market analyses

4. Data Sharing

We do not sell your personal data. We may share your information with trusted partners and service providers who assist us in our operations, always under confidentiality agreements and in accordance with applicable legislation.

5. Data Security

We adopt appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, alteration, or destruction. Our practices include data encryption, access controls, and continuous monitoring.

6. Your Rights

In accordance with the LGPD, you have the right to:

• Access your personal data
• Correct incomplete, inaccurate, or outdated data
• Request anonymization, blocking, or deletion of unnecessary data
• Request data portability
• Revoke consent at any time
• Request deletion of data processed with your consent

7. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the retention period expires, the data will be securely deleted or anonymized.

9. Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: comunicacao@triggo.ai

10. Policy Updates

This Privacy Policy may be updated periodically. We recommend checking this page regularly to stay informed about any changes.